If your school uses Clever, ClassLink, Google Classroom or Schoology, this page explains what each one does in Tuva, whether students still need to make a Tuva account, and what to do when something does not line up.

What each one does

Connection	Sign in to Tuva	Bring a class into Tuva
Google	Yes	Google Classroom
Microsoft	Yes	No
Clever	Yes	Clever classroom
ClassLink	Yes	Classlink classroom
Schoology	Yes	Schoology classroom

• The sign-in buttons are on the Sign In and Sign Up windows. Students and teachers can use them.
• Teachers bring a class in from the dashboard, under Import Class from LMS. Students cannot do this.
• Class import may show a lock icon if your account is not Premium.
• Google Classroom can also receive assignments and grades from Tuva. Schoology can receive assignments, grades and a “Completed in Tuva” mark. See Import students from Google Classroom and Register students with Clever.

Do rostered students need to make an account?

Students do not fill in a sign-up form or enter a class code when their class comes from Clever or ClassLink.

• First sign-in. When a student signs in with Clever or ClassLink, Tuva creates their student account if they do not have one yet. If they already have a Tuva account with the same email address, Tuva uses that account instead of making a second one.
• Their class. When a teacher brings the class in (or a district sync runs), Tuva adds the students to the class directly. A student who signs in before the class has been brought in will not see it yet.
• Schoology. Tuva looks a student up by their Schoology user, then by email. If neither matches, it creates a new account for them.
• Your own class code. Students you add by class code or email are separate from this. See Register students with your class code.

Updating a roster

• Open the class, go to the Students tab and click Update Student List to pull in new students.
• If your district syncs rosters with Clever or ClassLink, the Tuva team sets that up for the whole district. Ask us if you would like your district connected.
• At the end of a school year, a connected district can be switched off. When that happens, Update Student List is greyed out until the connection is turned back on. Send us a ticket if it is still greyed out when a new year starts.
• If a class is linked to both Clever and Schoology, the student list updates from Clever.

Schoology errors

You must sign in to Tuva with Schoology before you can import a Schoology class. You will see one of these messages:

• Schoology Login Required: sign out of Tuva, then sign in again with your Schoology account.
• Schoology Session Expired: sign in to Schoology again, then retry the import.
• “We couldn’t find this class in your connected LMS”: the class may have been archived or deleted in Schoology.

If you see a different error, send us a ticket with a screenshot, the name of the class and whether you signed in with Schoology. We can then check what happened.

Still stuck?

Send us a ticket and include:

• whether you sign in with Clever, ClassLink, Google, Microsoft or Schoology
• your district or school name
• what the student or teacher sees, with a screenshot

Related

• Sign in with Clever, Google, Microsoft, or ClassLink
• Add Tuva to your Clever page